Digital Pen & Paper

Organisations, regardless of whether they are in the Public, Private or Voluntary sector, depend to a very large extent on the collection of information by the use of printed forms.

Whether it be a Field Service Engineer filling in their Service/Job report or a Local Authority Care Worker filling in a case review form they all have in common - their organisations need that information in order to function.

 

One other thing that these forms have in common is that someone, at some point in time, needs to move that information from the form into a computer somehow. Some organisations scan the forms, others type it in by hand. This is one of the primary benefits that Digital Pen & Paper can bring to an organisation. The Digital Pen converts the handwriting of the information written on the form and can send it back to the organisation in seconds. IE near real-time cost effective data capture

Digital Pen & Paper is all about efficiency, and keeping control of costs.

So how does Digital Pen & Paper work?

When the forms are printed, tiny dots are added as well. These dots are approximately 100 Microns (a Micron is one millionth of a Metre, 100 Microns is the average width of a human hair) and can be barely seen by the human eye. These dots are individually positioned in such as way as to encode co-ordinates.

The Pen has a built-in camera and an Infrared light and takes 80 snapshots a second. This is how it is able to determine what a user writes (a series of vectors along with force). The Pen transmits these back to our Pen Server (using Bluetooth to a paired mobile phone, or using a USB docking cradle to a PC) using a proprietary content over standard communication protocols (Technote: Our Digital Pen & Paper system uses standard TCP Ports 23, 80, 443 or 8080 as appropriate. This makes it easy to pass through corporate firewalls!).

Our Pen Server then converts the Pen vector data into text (and remember it knows the co-ordinates so it can work out if you write "John" & "Smith" in the Forename & Surname fields, therefore it knows the context of the data, field lengths, datatype etc) and can then apply any necessary business rules and workflow and then export the finished result (many formats available; TIFF, PNG, PDF etc plus the converted data in CSV, XML or straight into a backend Data Base).
 

Digital Pen & Paper workflow diagram


There is a lot more to Digital Pen & Paper than these basics of course. We can use the mobile phone as a two way data terminal (IE push messages to the user, and get information back). We can use the GPS features of the phone as well as the Camera. All these features can be combined into sophisticated solutions that enable, for example, a property surveyor to take photographs of the property, fill in the details/assessment on the form and the system knows where the property is thanks to the GPS. If the user misses a piece of information, the system can remind the user (by pushing messages to the mobile and prompting them "please fill in the missing information in field X and resend the form"). In short, a Digital Pen & Paper solution from Celtic Internet is not only powerful but can be tailored to the needs of the business.

Although a picture can paint a thousand words (and hopefully you have started to grasp what can be achieved quickly and cost effectively) you really need to see Digital Pen & Paper for yourself and give it a go. Contact us for further information or about organising a demonstration.

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